How does GoGet handle security deposits?
GoGet requires renters to pay a damage co-payment in the form of a security deposit, per rental.
Damage co-payment amounts are determined as follows:
- 10% of gear valued at less than R5000
- 5% of gear valued at more than R5000
The damage co-payment will either:
- be refunded to the renter upon successful return of the owner's gear
- be used to pay partially-or in full for damage or loss incurred during the rental period whilst the gear was in possession of the renter
If an owner wants to submit a claim, they must do so within 48 hours after the return date. If a claim is made, GoGet will mediate as necessary.
Damage co-payments can't be handled off-site in cash, as off-site payments are a violation of our terms.
Thanks! We'll use your feedback to improve our articles.