How do I know if an email is really from GoGet?
Occasionally, people create fake emails or websites designed to look like GoGet.
These sites can be used to try steal personal information, like your password or
info. This is often called phishing or spoofing.
If you receive an email or are directed to a website that looks like GoGet but asks
for confidential information, be cautious. When in doubt, always start at the GoGet
Type https://www.goget.co.za in your browser and go from there.
Check the email address
You can tell if an email is really from GoGet by looking at what comes after the @
All official GoGet emails will come from an address that ends in:
It's possible for fraudsters to "spoof" an email address, so these tips aren't
failsafe. If you receive an email that looks like it's from GoGet,
but wasn't sent from one of these addresses, it's very likely fake. Don't click any
of its links and delete the email.
Learn to identify fraudulent emails
Fraudulent emails often include the GoGet logo and a fake GoGet address in the
Fraudulent emails might also contain text from real GoGet emails, such as a booking
confirmation message, payout confirmation, booking reminder, or a request to update
your profile. By making an email seem real, fraudsters hope to trick you into
providing personal information that we would never ask for.
Report fake emails to GoGet
If you think you've received a fake email, forward it to firstname.lastname@example.org. If
possible, forward or send the email as an attachment.
This gives us important information that will help us investigate.
This inbox is strictly for reporting suspicious emails or websites, and isn't
monitored for urgent issues. If you made a payment outside of GoGet or are
concerned about the security of your account, contact us
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