Community built on trust

We're committed to creating a safe and trusted community of GoGetters and therefore we require that owners and renters rate and review each other upon every completed rental. Your star rating and reviews will determine your credibility and therefore directly influence other GoGetter's decisions to enter into a rental with you.

Star Ratings

Renters can give ratings on:
Overall Experience: What was your renter's overall experience?
Accuracy: How accurately did your listing page represent your gear?
Value: Did your renter feel your listing provided good value for the price?
Communication: How well did you communicate with your renter before and during their rental?
Collection: How smoothly did their collection go?
Owners can give ratings on:
Overall Experience: What was your owner's overall experience?
Communication: How well did you communicate with your owner before and during your rental?
Collection-and Drop Off: How smoothly did the collection-and drop off go?

Reviews

Owners and renters are required to write a review about each other, based on their various experiences during a rental. The reviews allow GoGetters to provide a more detailed description of their experiences, compared to the pre-set star rating categories.